I dropped the JKR off at Palmer this morning. When we were at AOP 2 weekends ago, the rear e-locker would not release. Had to jack up the rear end and Tony was able to use a screw driver through the drain plug to pry the locker ring away so I could drive home.
I was going to take it to Ed Voyles because Sean said they have much better techs. I called Ed Voyles last week and they wouldn't let me make an appointment so my Jeep would have sat there 2 or 3 days before they could even get to it. Then, the woman service writer I talked to couldn't guarantee me a loner rental - said it depended on the problem. Basically the vibe I got from them is that I didn't buy my Jeep there and I wasn't getting their top notch service.
I've been dealing with Palmer forever and the service department is always crazy, but they've always done good work on both of my Jeeps. Roberto in service always gives me the benefit of the doubt on warranty work as well (wifes WK2 had a rock or something take out the evaporator and it was fixed under warranty last month).
Now I'm rocking a Dodge Dart. Hope they get it fixed before I leave for Daytona on Wednesday, but if not, at least I'll get great mileage.
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