I was working in Lauderdale with a fella from corporate/national accounts.
We went into a customers office early and they told us they were watching the news in the break room, that a plane had crashed into 1 of the twin towers, and we went in and saw the 2nd plane hit. We all agreed we were under a terrorist attack. We had a short meeting and headed out.
Our next meting was in downtown Lauderdale on an upper floor of a very tall building. We began our meeting and the admins busted in crying and said that the 1st tower had fallen. At this time the national accounts fella said his nephew worked in the tower, and he couldn't reach him. He was lost.
My wife and kids were at the inlaws in the Tampa area so I headed back that way, and the national accounts fella drove a rental to New Jersey.
My cousins pilot was right seat in a USAir 757 over New York and saw the plane hit.