I may be the exception, but I'm happy with WF (I was a Wachovia customer, and First Union before that). Its mostly likely because we had a special account at FU that got moved to Wachovia (friend used to be a loan mgr), and we keep a lot of money at WF so they treat us pretty well (no fees for pretty much anything).
That being said, at the first sign of them screwing with us, I'm going CU and we've got a ton of great choices: IBM SECU, Pentagon Federal, and Navy Federal.