Georgia Trail Riders Forum
MEMBERS DISCUSSION AREA => General Discussion => Topic started by: 94xjsport94 on August 25, 2014, 01:51:43 PM
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I saw this story on FB a while ago and thought it was pretty funny. Today I actually got to experience this guys rage.
The language is a little strong, but I feel like it is a funny read.
http://jalopnik.com/5191437/autozone-customer-takes-matters-into-his-own-hands-after-45-minutes-on-hold (http://jalopnik.com/5191437/autozone-customer-takes-matters-into-his-own-hands-after-45-minutes-on-hold)
I had a similar story to this at O'reilly (usually the best in town and the only place I go to about 2 miles from my house), Advance, Autozone, APC, Napa, and ended up at the dealer who was the most helpful.
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Been there too! //:bs// //:bs// //:bs//
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Most of the workers at those stores are totally ignorant when it comes to parts. The exception is a few NAPA, Slacks & O'Reilly's.
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I almost always have my part numbers looked up on their system before I ever walk into a parts store. If that refuse to go get the part based on my number and ask what is for I reply with "1921 Duesenberg". They always ask me for the part number I tried to give already after that.
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I almost always have my part numbers looked up on their system before I ever walk into a parts store. If that refuse to go get the part based on my number and ask what is for I reply with "1921 Duesenberg". They always ask me for the part number I tried to give already after that.
I'm the same way, I have my crap together before I even head down there. In fact, the only reason I even call is to make sure they have it in stock, you can't always trust what their website says. I went to an O'Reilly's once that told me they had a thermostat for my 85 broncoII, it was on the other side of town, and in the friggen ghetto. I get there and she says she looked at their system wrong and it's at another store. Needing to get my junk running, I haul it over there only to find out they don't have it either. Pissed off I go across the street to Advance, and a Hispanic who knew limited English had no problem going to the back and getting my part. In and out in less than 5 minutes, imagine that. I later found out that he was their Spanish speaking only parts guy for the Hispanic customers. I ended up complaining to Oreilly's corporate and they sent a gift card. I banned O'Reilly's until they opened a new store a couple miles away from me. The manager lives about a mile from me, and wheels a 77 bronco. He has a good crew, and I'm hoping he keeps them. It seems like a parts store will get a couple of good parts guys that know their stuff, then next thing you know some idiot has taken their place.