Georgia Trail Riders Forum

MEMBERS DISCUSSION AREA => General Discussion => Topic started by: kent10sne1 on September 11, 2016, 06:41:30 AM

Title: TrailDash2 issues
Post by: kent10sne1 on September 11, 2016, 06:41:30 AM

I have been dealing with support for 2 weeks trying to get this issue solved.

the device a few weeks ago came on with a big red screen telling me that the software was out of date and to update using the fusion update software.

so i did, but the red screen stays, and its not letting me use the TD2.   

for the record.  support with them is sketchy at best, i tired calling, but finally had to send 2 emails before i got a response, then its like a 2-3 day wait between each email.   now im stuck at the software saying no updates but still cant use the device.   

(http://i275.photobucket.com/albums/jj315/kent10s/traildash1_1.jpg)
(http://i275.photobucket.com/albums/jj315/kent10s/traildash1.jpg)

Title: Re: TrailDash2 issues
Post by: clark123456 on September 11, 2016, 07:36:22 AM

Seems like they should send you a new one, or a refund.  What was the warranty period?

Title: Re: TrailDash2 issues
Post by: kent10sne1 on September 11, 2016, 08:36:58 AM

It's got an Allsouth warranty. Lol. If i can't get it fixed I'll just zip up their and grab one off the shelf no one will notice


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Title: Re: TrailDash2 issues
Post by: clark123456 on September 11, 2016, 08:45:16 AM

Quote from: kent10sne1 on September 11, 2016, 08:36:58 AM

It's got an Allsouth warranty. Lol. If i can't get it fixed I'll just zip up their and grab one off the shelf no one will notice


Sent from my iPhone using Tapatalk

Let me know how that works.