Georgia Trail Riders Forum

MEMBERS DISCUSSION AREA => General Discussion => Topic started by: jc79 on April 24, 2012, 03:45:33 PM

Title: Thanks to Black Rock Wheels
Post by: jc79 on April 24, 2012, 03:45:33 PM

A lot of you saw the damage I did to my wheel at Gulches...

(http://i1197.photobucket.com/albums/aa431/jaredc79/c4bd6552.jpg)

I talked with Black Rock today, and explained the circumstance of the damage (offroad, against a rock)... and they've agreed to warranty the wheel anyway!

Its good to see manufacturers standing behind their products, even when used offroad.

Jared

Title: Re: Thanks to Black Rock Wheels
Post by: Trailabite on April 24, 2012, 03:47:29 PM

Good deal.

Title: Re: Thanks to Black Rock Wheels
Post by: Krawler00 on April 24, 2012, 04:24:17 PM

Glad to hear this. It is frustrating to say the least when a company that gears it's products to be used offroad, will not warranty them. I had a few battles with interco on this type of deal. STAND BEHIND IT 100%

Title: Re: Thanks to Black Rock Wheels
Post by: tcdawg on April 24, 2012, 04:36:00 PM

Very cool!

Title: Re: Thanks to Black Rock Wheels
Post by: Danny Kinder on April 24, 2012, 04:42:47 PM

They have great customer service!! I needed a custom back spacing, so I called them to ask if it was possible - They built them and had them shipped out in 7 days. NO SHIPPING!!!!  {cheers2}