We have parts that stay on backorder. All customers want a specific date which you cant give them or they will hold you to it. The manufacturers wont give you a specific date just a time frame that they just keep pushing back on you. So you tell the customer two weeks. They call back. Tell them we still havent seen them they are due in anytime. They call back again. I will have to check with the manufacturer we were supposed to have these weeks ago. And you just keep going until the customer cancels or they arrive and make the customer happy. Its a sorry process but it all goes back to the people making the product. Some place wait until they have X amount order from the retailers then they start making them. They have to change out tooling and what not. ITS GAY!!